It is important to know the difference between reach and engagement because they do not always go hand in hand. A business can have high reach with little engagement which means that the company is doing a good job circulating their posts, however; people are not compelled my the material on the post to respond or engage.
Facebook Insights are a great business tool that allows a business to monitor and analysis how well they are advertising the business. It gives them direct feedback that can be used to further improve the company from a marketing standpoint.
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